Contact Us

Webroot Software wants to help you get the information you need.

Webroot Contact Information

• Consumer Support: Webroot Spy Sweeper and AntiVirus
  Phone: +1 866-612-4227 (USA)
  for consumer product technical support.

• Enterprise & SaaS Support
  Please Note: the Australian office does not support Consumer products
  click here for Consumer technical support
  E-mail: support.au@webroot.com
  Phone: +61 (0)2 8448 8147
  Australia Freecall: 1800 026 312
• Enterprise & SaaS Sales
  E-mail: sales.au@webroot.com
  Phone: +61 (0)2 8448 8144
  Australia Freecall: 1800 029 234
• Fax
  +61 (0)2 8448 8145
• Enquiries
  

Webroot World Headquarters

Mailing Address
P.O. Box 19816
Boulder, CO 80308-2816
USA

Office Address
2560 55th Street
Boulder, CO 80301
USA

Advanced Technology Development Center

515 Ellis Street
Mountain View, CA 94043
USA

• Click here for technical support.
• Call technical support +1 866-612-4227
  • M-F, 7am - 6pm MST
• Call to order +1 866-612-4268
  • M-F, 7am - 8pm MST
  • Sat, 9am - 5pm MST
  • Sun, 9am - 4pm MST
• Fax +1 303-442-3846

International contact information

Deutschland – 5:30pm - 2:30am CET
France – 3:00 pm - 11:00 pm CET
Netherlands - 3:00p.m. – 2:00a.m. CET (Support will be in English)
United Kingdom - 2:00p.m. – 1:00a.m. GMT

Customer Support

Got a question about Spy Sweeper, or another Webroot product?
Browse our Knowledge Base.

Still stuck? Click here to send your question directly to our Customer Support team.

• Register your software

Parental Controls product customer support: +1 866-612-4271

Sales and Partnerships

• Webroot Distributors
• Affiliate Information
• Reseller Information
• Press and Media Inquiries
• Business Development
• Visit Business Sales or call +1 800.870.8102 option 1

Software Vendors

Submit a request to investigate if you believe Spy Sweeper is incorrectly detecting your product.